Welcome!


As you transition to life at Penn State, it’s important to understand the technology resources available to you as a student. This guide introduces you to some of the University’s most important Information Technology (IT) resources, ranging from how to access free software downloads to connecting to wireless.

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Access Accounts


Penn State AccountExternal Link icon
Your Penn State Account consists of two parts—your user ID and password—and gives you access to many University services.

User ID
Your unique user ID (or username) is automatically assigned to you and usually consists of your initials and a one- to four-digit number (such as xyz5000).

Password
Reset or change your password and set your secondary email address as soon as you activate your Penn State Account.

Protect Yourself


2FA Go to website
Two-factor authentication (2FA) is an additional layer of security that requires verifying your identity on a secondary device.

Phishing Go to website
Phishing is an attempt to steal your personal information with a fake email message or call. Learn how to protect yourself and where to report a phishing attempt.

Password Safety Go to website
It’s important to create strong passwords. Combine uppercase and lowercase letters along with numbers and only log in to secure sites.

Stay Legal Go to website
Intellectual property laws and guidelines can be complex and difficult to navigate. Make sure you’re familiar with Penn State’s policies.

Virus Detection/Spyware Tools Go to website
Learn best practices for keeping yourself safe online and anti-virus software.

IT Essentials


Penn State Go Go to website
Available on multiple platforms, Penn State Go is the official all-in-one app for Penn State. Check the homepage frequently to learn about new features and integrations.

Wireless Go to website
Connect to campus Wi-Fi and learn more about the service. If you are an undergraduate student at University Park and need to connect a gaming device or printer, contact ResCom.

Office365 Go to website
Office 365 includes all of the Microsoft programs you’re familiar with—from Word to Excel—and many more. Explore new ways to unleash your creativity and increase your productivity.

Canvas Go to website
Canvas is Penn State’s learning management system where you can access your courses, take quizzes, submit assignments, monitor grades, and communicate with instructors and classmates.

IT Alerts Go to website
Sign up for Penn State IT Alerts to receive email notifications on the status of services such as wireless, Canvas, LionPATH, and more.

Hardware


Check with your department or college for specific recommendations. If you are bringing a used computer, make sure it meets the minimum recommendations:

Laptops

  • Processor – Intel Core m5 or i5
  • RAM – 8 GB
  • Hard Drive – 256 GB+ SSD
  • Video Card – Integrated
  • Display Resolution – 1920×1080

Desktop

  • Processor – Intel Core i5
  • RAM – 16 GB
  • Hard Drive – 256 GB+
  • Video RAM – Integrated

Tablets

  • Capacity – 32 GB+ Flash Storage
  • Resolution – 1200×800

Sites and Services


LionPATH External link icon
On LionPATH, you can view transcripts, access financial aid information, pay tuition bills, schedule courses, and much more.

LinkedIn Learning External link icon
Visit LinkedIn Learning’s library of thousands of free, on-demand tutorials to enhance your coursework and build your resume.

G Suite for Education External link icon
A G Suite account—which includes apps such as Google Drive, Docs, Sheets, Slides, Forms, Hangouts Meet and Chats, Sites and Jamboard—is available to all Penn State students at no additional cost.

Adobe External link icon
An Adobe Creative Cloud (CC) account—which includes programs such as Photoshop, InDesign, Acrobat Pro, and After Effects—is now available to all Penn State students at no additional cost.

Software Downloads External link icon
Discover and download free and discounted software.

Cloud Storage External link icon
As a Penn State student, you have unlimited cloud-based storage space through Microsoft OneDrive.

Sites/WordPress External link icon
Sites at Penn State allows you to easily build websites, blogs, and portfolios at no additional charge.

WebApps External link icon
Applications available for use on personal devices that provide access to popular software found in Penn State computer labs.

Conference Media Management External link icon
Penn State provides two services—Zoom and Kaltura—to help you join, host, and record videos, and manage digital content.

Places


Labs Go to website
Find a computer lab, learn lab hours, and even check which computers are available.

Media Commons Go to website
Penn State’s Media Commons help you envision, produce, and publish multimedia projects.

Maker Commons Go to website
Maker Commons offers services to help you envision, produce, and document maker projects with 3D printers.

One Button Studio Go to website
Film a video in the One Button Studio, a simplified production area available at a growing number of campus locations.

Immersive Experiences LabGo to website
Maker Commons offers services to help you envision, produce, and document maker projects with 3D printers.

Grad Students


Research Network External link icon
The Research Network gives graduate student researchers access to secure, high-performance research data transfers.

IT Learning & Development External link icon
IT Learning and Development (ITLD) provides free, online, in-person, and personalized professional development resources for a variety of software systems and technology tools.

Learning Resource Network External link icon
The Learning Resource Network (LRN) offers online and instructor-led opportunities to continue developing skills across all disciplines. Courses cover Box, Zoom, Canvas, and Office 365 applications along with subject-specific classes.

WorkLion External link icon
WorkLion is the University’s human resources portal. If you are an employee of Penn State while studying, you can use it to access your pay history and much more.

Help


Service Desk icon
IT Service Desk External Link icon

The IT Service Desk provides troubleshooting and help with technical services, programs, and devices, and can be accessed at on-campus locations, by phone, or online via 24-hour chat.

Knowledge Base icon
Knowledge Base External Link icon

The Knowledge Base contains step-by-step instructions, general information, and frequently asked questions about many Penn State IT services.

Technology Tutors
Technology Tutoring  External Link icon

Technology Tutoring is available from student tutors that can guide you through using such software as Photoshop, Prezi, InDesign, Excel, and many more.

IT icon
IT.psu.edu  External Link icon

The central hub where you can view a list of all Penn State IT services, find knowledge articles, request services, report issues, and get help.

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