Welcome!


As you transition to life at Penn State, it’s important to understand the technology resources available to you as a student. This guide introduces you to some of the University’s most important Information Technology (IT) resources, ranging from how to access free software downloads to connecting to wireless.

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Access Accounts


Access Account Go to website
Your Penn State Access Account consists of two parts—your user ID and password—and gives you access to many University services.

User ID
Your unique user ID (or username) is automatically assigned to you and usually consists of your initials and a one- to four-digit number (such as xyz5000).

Password
Reset or change your password and set your secondary email address as soon as you activate your Access Account.

2FA Go to website
Two-factor authentication (2FA) is an additional layer of security that requires verifying your identity on a secondary device.

Stay Safe


Password Safety Go to website
It’s important to create strong passwords. Combine uppercase and lowercase letters along with numbers and only log in to secure sites.

Phishing Go to website
Phishing is an attempt to steal your personal information with a fake email message or call. Learn how to protect yourself and where to report a phishing attempt.

Stay Legal Go to website
Intellectual property laws and guidelines can be complex and difficult to navigate. Make sure you’re familiar with Penn State’s policies.

IT Alerts Go to website
Sign up for Penn State IT Alerts to receive email notifications on the status of services such as wireless, Canvas, LionPATH and more.

Virus Detection/Spyware Tools Go to website
Learn best practices for keeping yourself safe online and download free anti-virus software.

Hardware


Check with your department or college for specific recommendations. If you are bringing a used computer, make sure it meets the minimum recommendations:

Laptops

  • Processor – Intel Core m3 or i3
  • RAM – 4 GB
  • Hard Drive – 256 GB
  • Video Card – Integrated
  • Display Resolution – 1366x768

Desktop

  • Processor – Intel Core i3
  • RAM – 8 GB
  • Hard Drive – 512 GB – 1TB 7200 RPM Drive
  • Video RAM – Integrated

Tablets

  • Capacity – 16 GB Flash Storage
  • Resolution – 1024x600

Sites


LionPATH External link icon
On LionPATH, you can view transcripts, access financial aid information, pay tuition bills, schedule courses, and much more.

LinkedIn Learning External link icon
Visit LinkedIn Learning’s library of thousands of free, on-demand tutorials to enhance your coursework and build your resume.

Canvas External link icon
Canvas is your online classroom portal, where you can view lessons, take quizzes, submit assignments, and communicate with professors and classmates.

Office365 External link icon
Office 365 includes all of the Microsoft programs you’re familiar with—from Word to Excel—and many more. Explore new ways to unleash your creativity and increase your productivity.

Adobe External link icon
An Adobe Creative Cloud (CC) account—which includes programs such as Photoshop, InDesign, Acrobat Pro, and After Effects—is now available to all Penn State students at no additional cost.

Software Downloads External link icon
Discover and download free and discounted software.

Services


Wireless External Link icon
Connect to campus WiFi and learn more about the service.

Wired Devices External Link icon
Some devices, including gaming consoles and wireless printers, will not work with Penn State wireless. Contact Residential Computing (ResCom) to learn how to register and connect your device.

Cloud Storage External Link icon
As a Penn State student, you have unlimited cloud-based storage space through Microsoft OneDrive. Secure cloud storage is also available through Box at Penn State.

Sites (WordPress) External Link icon
Sites at Penn State allows you to easily build websites, blogs, and portfolios at no additional charge

Conference Media Management  External Link icon
Penn State provides two media management programs—Zoom and Kaltura—to help you join, host, and record videos, and manage digital content.

Places


Labs Go to website
Find a computer lab, learn lab hours, and even check which computers are available.

Media Commons Go to website
Penn State’s Media Commons help you envision, produce, and publish multimedia projects.

Maker Commons Go to website
Maker Commons offers services to help you envision, produce, and document maker projects 3D printers.

One Button Studio Go to website
Film a video in the One Button Studio, a simplified production area available at a growing number of campus locations.

Grad Students


Research Network External link icon
The Research Network gives graduate student researchers access to secure, high-performance research data transfers.

IT Learning & Development External link icon
IT Learning and Development (ITLD) provides free, online, in-person, and personalized professional development resources for a variety of software systems and technology tools.

Learning Resource Network External link icon
The Learning Resource Network (LRN) offers online and instructor-led opportunities to continue developing skills across all disciplines. Courses cover Box, Zoom, Canvas, and Office 365 applications along with subject-specific classes.

WorkLion External link icon
WorkLion is the University’s human resources portal. If you are an employee of Penn State while studying, you can use it to access your pay history and much more.

Help


Service Desk icon
IT Service Desk External Link icon

The IT Service Desk provides troubleshooting and help with technical services, programs, and devices, and can be accessed at on-campus locations, by phone, or online via 24-hour chat.

Knowledge Base icon
Knowledge Base External Link icon

The Knowledge Base contains step-by-step instructions, general information, and frequently asked questions about many Penn State IT services.

Technology Tutors
Technology Tutoring  External Link icon

Technology Tutoring is available from student tutors that can guide you through using such software as Photoshop, Prezi, InDesign, Excel, and many more.

IT icon
IT.psu.edu  External Link icon

The central hub where you can view a list of all Penn State IT services, find knowledge articles, request services, report issues, and get help.

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